363-0445-00L  Production and Operations Management

SemesterHerbstsemester 2022
DozierendeT. Netland, H. Franke
Periodizitätjährlich wiederkehrende Veranstaltung
LehrspracheEnglisch


KurzbeschreibungThis core course provides insights into the basic theories, principles, concepts, and techniques used to design, analyze, and improve the operational capabilities of an organization.
LernzielThis course provides students with a broad theoretical basis for understanding, designing, analyzing, and improving manufacturing operations. After completing this course:
1. Students can apply key concepts of POM to detail an operations strategy.
2. Students can do simple forecasting of demand and plan the needed capacity to meet it.
3. Students can conduct process mapping analysis, use it to design and improve processes and layouts, and elaborate on the limitations of the chosen method.
4. Students can choose IT, OT, and automation technology for manufacturing applications.
5. Students can design information flows, manage master data, and use it to plan and control a factory.
6. Students can design material flows in and beyond factories.
7. Students can design performance management systems.
8. Students can select and use problem-solving tools to improve quality and productivity.
9. Additional skills: Students acquire experience in teamwork.
InhaltThe course covers the most fundamental strategic and tactical concepts in production and operations management (POM).

Production and Operations Management (POM) is at the heart of any business. It is concerned with the business processes that transform input into output and deliver products and services to customers. Factory management is an important part of POM, but it is much more than what takes place inside the production facilities of companies like ABB, Boeing, BMW, LEGO, Nestlé, Roche, TESLA, and Toyota. Did you know that the largest portion of assets and employees in most organizations are engaged in the operations function? Although this course focuses on manufacturing, all types of organizations depend on their operational capabilities. With the ongoing globalization and digitization of manufacturing, POM has won a deserved status for providing a competitive advantage.

This course covers the following topics: Introduction to POM, Manufacturing strategy, Forecasting and capacity, Process design, Layout, Industry 4.0, Information flow, Material flow, Logistics/SCM
Performance management, Performance improvement, Quality management, and Maintenance.

This course is administered via Moodle. The course is designed around five elements:
1. Textbook. Baudin and Netland (2022) Introduction to Manufacturing: An Industrial Engineering and Management Perspective, 1st Ed. Routledge.
2. Video lectures. Short video lectures presenting basic POM concepts.
3. Class lectures. Deep-dives with case examples on select topics.
4. FactoryVR group assignment. FactoryVR allows students to visit factories virtually.
5. Quizzes. A few quizzes during the semester help students check their progress and prepare for the written exam.
LiteraturSuggested literature is provided in the syllabus.
KompetenzenKompetenzen
Fachspezifische KompetenzenKonzepte und Theoriengeprüft
Verfahren und Technologiengeprüft
Methodenspezifische KompetenzenAnalytische Kompetenzengeprüft
Entscheidungsfindunggeprüft
Medien und digitale Technologiengefördert
Problemlösunggeprüft
Projektmanagementgefördert
Soziale KompetenzenKommunikationgefördert
Kooperation und Teamarbeitgeprüft
Kundenorientierunggefördert
Menschenführung und Verantwortunggefördert
Selbstdarstellung und soziale Einflussnahmegefördert
Sensibilität für Vielfalt gefördert
Verhandlunggefördert
Persönliche KompetenzenAnpassung und Flexibilitätgefördert
Kreatives Denkengeprüft
Kritisches Denkengeprüft
Integrität und Arbeitsethikgefördert
Selbstbewusstsein und Selbstreflexion gefördert
Selbststeuerung und Selbstmanagement gefördert