|Prof. Dr. Torbjörn Netland
|Production and Operations Management
Prod.- und Operations-Management
ETH Zürich, WEV H 321
|+41 44 632 05 55
|Management, Technology, and Economics
Entry level course in management for BSc, MSc and PHD students at all levels not belonging to D-MTEC. This course can be complemented with Discovering Management (Excercises) 351-0778-01.
|B. Clarysse, S. Brusoni, S. Feuerriegel, G. Grote, V. Hoffmann, T. Netland, G. von Krogh
|Discovering Management offers an introduction to the field of business management and entrepreneurship for engineers and natural scientists. The module provides an overview of the principles of management, teaches knowledge about management that is highly complementary to the students' technical knowledge, and provides a basis for advancing the knowledge of the various subjects offered at D-MTEC.
|Discovering Management combines in an innovate format a set of theory lectures and a series of case studies. The learning model for Discovering Management involves 'learning by doing'. The objective is to introduce the students to the relevant topics of the management literature and give them a good introduction in entrepreneurship topics too. The course is a series of lectures on the topics of strategy, innovation, leadership, productions and operations management and corporate social responsibility. While the different theory lectures provide the theoretical and conceptual foundations, the experiential learning outcomes result from the case studies.
|Discovering Management aims to broaden the students' understanding of the principles of business management, emphasizing the interdependence of various topics in the development and management of a firm. The lectures introduce students not only to topics relevant for managing large corporations, but also touch upon the different aspects of starting up your own venture. The lectures will be presented by the respective area specialists at D-MTEC.
The course broadens the view and understanding of technology by linking it with its commercial applications and with society. The lectures are designed to introduce students to topics related to strategy, corporate innovation, leadership, value chain analysis, corporate social responsibility, and information management. Practical examples from case studies will stimulate the students to critically assess these issues.
|Prerequisites / Notice
|Discovering Management is designed to suit the needs and expectations of Bachelor students at all levels as well as Master and PhD students not belonging to D-MTEC. By providing an overview of Business Management, this course is an ideal enrichment of the standard curriculum at ETH Zurich.
No prior knowledge of business or economics is required to successfully complete this course.
|Production and Operations Management
|This core course provides insights into the basic theories, principles, concepts, and techniques used to design, analyze, and improve the operational capabilities of an organization.
|This course provides students a broad theoretical basis for understanding, analyzing, designing, and improving operations. After completing this course:
1. Students can apply key concepts of POM to detail an operations strategy.
2. Students can conduct basic process mapping analysis and elaborate on the limitations of the chosen method.
3. Students can calculate the needed capacity to meet demand.
4. Students can select and use problem-solving tools and methods.
5. Students can select and use the basic tools of lean thinking to improve the productivity of production and service operations.
6. Students can explain how new technologies and servitization affect production and operations management.
7. Additional skills: Students acquire experience in teamwork, report writing, and presentation.
|The course covers the most fundamental strategic and tactical concepts in production and operations management (POM).
POM is concerned with the business processes that transform input into output and deliver products and services to customers. POM is much more than what takes place inside the production facilities of companies like ABB, Boeing, BMW, LEGO, Nestlé, Roche, TESLA, and Toyota, to mention a few (although factory management is important and a big part of POM). Also, finance firms, professional service firms, media organizations, non-profit organizations, and public service companies are dependent on their operational capabilities. With the ongoing globalization and digitization of operations, POM has won a deserved status for providing a competitive advantage.
The following three fundamental areas in POM are covered: (1) Introduction to POM and operations strategy. (2) Operations design and management, including demand and capacity management, production planning and control, the role of inventory, lean management, service operations, and performance measurement. (3) Operations improvement, including problem-solving and the use of new technologies in POM ("Industry 4.0" / digitalization). Students can expect to learn a range of useful concepts, principles, and methods that can be used to design, analyze, and improve value-creating processes.
POM is concerned with the productivity of technology, people, and processes. Hence, POM is a generic research field, relevant to all business sectors. Yet, many of the examples and concepts of POM stem from the manufacturing sector, which for many years have been subject to global competition and learned how to develop effective and efficient operations.
|Suggested literature is provided in the syllabus.
|Production and Operations Management – Supplement Credit
Does not take place this semester.
A parallel enrolment to the lecture 363-0445-00L Production and Operations Management is mandatory.
|Extension to course 363-0445-00 Production and Operations Management.
|This course strengthens the learning objectives of the POM core course (see separate syllabus). After completing this course,
• students can use lean thinking to improve the productivity of production processes,
• students can conduct fundamental process mapping analyses.
• students can select and implement many lean production techniques,
• students can select and use problem-solving tools and methods, and
• students understand the role of management in manufacturing.
|This course is an extension to the course 363-0445-00 Production and Operations Management. Participants get an extra deep dive into key concepts of POM.
The lectures in this course are highly interactive. To pass this course, students need to complete a course assignment in pairs. The course assignment consists of two parts: preparations for the lecture and a reflection essay after the lecture
|Prerequisites / Notice
|This course (1ECTS) is offered as an extension to the D-MTEC core course 363-0445-02 Production and Operations Management (3 ECTS). To take this course, you have to follow the core course.
Due to its practical format, this course is limited to ca 30 students. Note that we offer this course primarily for students who need the extra credit (total of 4 ECTS) to complete their study plans. This will typically be students from D-MAVT and, in some cases, exchange students. Students from all other departments (inducing D-MTEC) are welcome to apply to the lecturer. If capacity, applicants may receive written acceptance by the teaching team to join.
Limited number of participants.
Students apply for this course via the official website no later than August 23 (Link).
Once your application is confirmed, registration in myStudies is possible.
|Z. Erden Özkol, P. Baschera, S. Brusoni, T. Netland, G. von Krogh
|This seminar provides master and PhD students at MTEC with the challenging opportunity of a real case on strategy, innovation and leadership in close collaboration with the top management of a leading Swiss technology company.
|The general objective of the course is to enable MTEC students to develop leadership skills by dealing with real-world business problems, thinking critically about the concepts discussed in their study programs and learning how to apply these concepts to provide practical implications. It provides students with coaching and mentoring from senior leaders in the company and professors from D-MTEC to bridge the gap between theory and practice.
|This seminar provides ambitious ETH students and doctoral candidates with a rewarding learning opportunity: a real case study of strategy and innovation in close collaboration with the top management of an outstanding company (TBA).
What you can expect:
You will work in teams on specific high priority assignments that flow from the company. Delving into the assignments you will both contribute to solving strategic issues and have an impact on their implementation at the company. In the different team assignments not only technical and innovative aspects but also social, ethical, HR and marketing-relevant aspects play an important role and must be taken into account.
To gain insight into the company and its culture you will receive briefings from senior management, conduct interviews with experts and run workshops with your case managers. In the final presentations you will pitch your findings to key stakeholders and top management representatives and receive valuable feedback.
Furthermore you will be coached and supported by MTEC professors on the topics of investigation, innovation, strategy and board presentation.
The course is directed and organised by PD Dr. Zeynep Erden and Dr. Isabel Spicker as part of the MTEC Leadership Development Programme.
What we expect from you:
You are an ambitious ETH student or doctoral candidate who is looking for a rewarding learning opportunity and is eager to go the extra mile. You will work on a real case study of strategy, technology and innovation in close collaboration with the senior management of an outstanding Swiss company. The recommendations that you formulate in collaboration with members of your team as well as with internal and external experts will be discussed at the Partner and Director levels. This demands a deep understanding of the company's leadership culture.
In this endeavour you are coached and supported by
- Pius Baschera, former Chair of Entrepreneurship
- Stefano Brusoni, Chair of Technology and Innovation Management
- Georg von Krogh, Chair of Strategic Management and Innovation
- Torbjörn Netland, Chair of Production and Operations Management
- Zeynep Erden, Vlerick Business School/ D-MTEC
|Literature and readings will be announced in the coaching sessions.
|Prerequisites / Notice
|Please apply for this course via the official website (www.mtec.ethz.ch). Apply no later than August 23.
The number of participants is limited to 15.
Participants receive a certificate
|Inaugural Seminar - Doctoral Retreat
Pre-registration upon invitation required.
Once your pre-registration has been confirmed, a registration in myStudies is possible.
|S. Feuerriegel, S. Brusoni, R. Finger, T. Netland, F. von Wangenheim
|This course is geared towards first and second-year doctoral candidates of MTEC. It is held as in a workshop style. Students attending this seminar will benefit from interdisciplinary discussions and insights into current and future work in business and economics research.
|The purpose of this course is to
- introduce doctoral candidates to the world of economics, management and systems research at MTEC
- make doctoral candidates aware of silo-thinking in the specific sub-disciplines and encourage them to go beyond those silos
- discuss current issues with regard to substantive, methodological and theoretical domains of research in the respective fields