James O'Neil: Catalogue data in Autumn Semester 2022

NameMr James O'Neil
E-mailoneilj@ethz.ch
DepartmentManagement, Technology, and Economics
RelationshipLecturer

NumberTitleECTSHoursLecturers
363-0341-00LIntroduction to Management Information 3 credits2GZ. Zagorac-Uremovic, D. Baschung, J. O'Neil
AbstractThis course is an introduction to the critical management skills involved in planning, organizing, leading and controlling an organization.
Learning objectiveBy the end of this course, students will understand management as a set of skills, processes, tools and methods that enable organizations to achieve their goals and to coordinate routine operations in order to meet evolving customers’ and societal needs. The students will achieve these goals by being able to:
- Analyze organizations as open systems, and describe their critical elements,
- Apply conceptual tools and methods that help to analyze or approach the critical elements,
- Compare different notions of organizational performance, and explain why they matter,
- Discuss the relationships that connect the critical elements of an organization on the basis of real cases,
- Explain how change, internally or externally initiated, impact such relationships
ContentThis course is an introduction to critical management skills involved in planning, organizing, leading and controlling an organization. This course follows a 'systemic' view of organizations and adopts the congruence model as a framework to analyze the critical, interconnected elements of organizations: Input (i.e., from external environment), strategy, people, work, formal and informal structure of the organization, and its outputs. In this course we will introduce these critical elements and learn how managers can analyze and approach these elements by means of different conceptual tools and methods in order to achieve performance. We will furthermore discuss the relationships that connect the critical elements together by means of real-life cases, whereby the focus will be on the critical reflection of particular cases of fits and misfits between those elements and on the application of a selection of tools and methods.
Lecture notesThe content of the course will rely on different readings, cases and selected chapters of following book:
Dess, G., McNamara, G., Eisner, A., & Lee, SH. 2018. Strategic Management: Text and Cases. McGraw Hill.

Selected readings from the book and additional learning materials will be available on the course Moodle:
https://moodle-app2.let.ethz.ch/course/edit.php?id=17562
LiteratureThe content of the course will rely on different readings and on selected chapters of following book:
Dess, G., McNamara, G., Eisner, A., & Lee, SH. 2018. Strategic Management: Text and Cases. McGraw Hill.

Selected readings from the book and additional learning materials will be available on the course Moodle:
https://moodle-app2.let.ethz.ch/course/edit.php?id=17562
Prerequisites / NoticeThroughout the course different session preparation assignments, like reading book chapters or case studies will be handed out to the students on moodle. This preparation is required to participate in the lectures.

The final exam is requested for all types of students (BSc, MSc, MAs, PhD, and Exchange students).
It is not possible to retake the exam within the same term or academic year.
We strongly recommend Exchange students to take it into consideration when selecting the courses to attend.
CompetenciesCompetencies
Subject-specific CompetenciesConcepts and Theoriesassessed
Method-specific CompetenciesAnalytical Competenciesassessed
Decision-makingassessed
Problem-solvingassessed
Social CompetenciesCooperation and Teamworkfostered
Customer Orientationfostered
Leadership and Responsibilityfostered
Personal CompetenciesAdaptability and Flexibilityfostered
Creative Thinkingfostered
Critical Thinkingfostered
Integrity and Work Ethicsfostered