Torbjörn Netland: Catalogue data in Autumn Semester 2022

Award: The Golden Owl
Name Prof. Dr. Torbjörn Netland
FieldProduction and Operations Management
Prod.- und Operations-Management
ETH Zürich, WEV H 321
Weinbergstr. 56/58
8092 Zürich
Telephone+41 44 632 05 55
DepartmentManagement, Technology, and Economics
RelationshipAssistant Professor (Tenure Track)

363-0445-00LProduction and Operations Management3 credits2GT. Netland, H. Franke
AbstractThis core course provides insights into the basic theories, principles, concepts, and techniques used to design, analyze, and improve the operational capabilities of an organization.
ObjectiveThis course provides students with a broad theoretical basis for understanding, designing, analyzing, and improving manufacturing operations. After completing this course:
1. Students can apply key concepts of POM to detail an operations strategy.
2. Students can do simple forecasting of demand and plan the needed capacity to meet it.
3. Students can conduct process mapping analysis, use it to design and improve processes and layouts, and elaborate on the limitations of the chosen method.
4. Students can choose IT, OT, and automation technology for manufacturing applications.
5. Students can design information flows, manage master data, and use it to plan and control a factory.
6. Students can design material flows in and beyond factories.
7. Students can design performance management systems.
8. Students can select and use problem-solving tools to improve quality and productivity.
9. Additional skills: Students acquire experience in teamwork.
ContentThe course covers the most fundamental strategic and tactical concepts in production and operations management (POM).

Production and Operations Management (POM) is at the heart of any business. It is concerned with the business processes that transform input into output and deliver products and services to customers. Factory management is an important part of POM, but it is much more than what takes place inside the production facilities of companies like ABB, Boeing, BMW, LEGO, Nestlé, Roche, TESLA, and Toyota. Did you know that the largest portion of assets and employees in most organizations are engaged in the operations function? Although this course focuses on manufacturing, all types of organizations depend on their operational capabilities. With the ongoing globalization and digitization of manufacturing, POM has won a deserved status for providing a competitive advantage.

This course covers the following topics: Introduction to POM, Manufacturing strategy, Forecasting and capacity, Process design, Layout, Industry 4.0, Information flow, Material flow, Logistics/SCM
Performance management, Performance improvement, Quality management, and Maintenance.

This course is administered via Moodle. The course is designed around five elements:
1. Textbook. Baudin and Netland (2022) Introduction to Manufacturing: An Industrial Engineering and Management Perspective, 1st Ed. Routledge.
2. Video lectures. Short video lectures presenting basic POM concepts.
3. Class lectures. Deep-dives with case examples on select topics.
4. FactoryVR group assignment. FactoryVR allows students to visit factories virtually.
5. Quizzes. A few quizzes during the semester help students check their progress and prepare for the written exam.
LiteratureSuggested literature is provided in the syllabus.
Fostered competenciesFostered competencies
Subject-specific CompetenciesConcepts and Theoriesassessed
Techniques and Technologiesassessed
Method-specific CompetenciesAnalytical Competenciesassessed
Media and Digital Technologiesnot assessed
Project Managementnot assessed
Social CompetenciesCommunicationnot assessed
Cooperation and Teamworkassessed
Customer Orientationnot assessed
Leadership and Responsibilitynot assessed
Self-presentation and Social Influence not assessed
Sensitivity to Diversitynot assessed
Negotiationnot assessed
Personal CompetenciesAdaptability and Flexibilitynot assessed
Creative Thinkingassessed
Critical Thinkingassessed
Integrity and Work Ethicsnot assessed
Self-awareness and Self-reflection not assessed
Self-direction and Self-management not assessed
365-1166-00LLean Production Restricted registration - show details
Exclusively for MAS MTEC students (1st and 3rd semester).
A prior or parallel enrolment for the lecture “Production and Operations Management” (363-0445-00) is mandatory.
1 credit1VT. Netland, R. Lorenz
AbstractThis course (i) introduces the fundamentals of Lean Production and (ii) shows how new Industry 4.0 technologies can support a lean transformation. Through lectures, hands-on serious games, reflection and discussions, students learn (i) how lean production differs from other forms of production and (ii) how lean in synergy with new technologies can increase productivity in a production setting.
ObjectiveAfter taking this course, students will be able to:
1. Operationalize and apply the just-in-time principle in manufacturing
2. Design a production system that minimizes quality errors
3. Work in a team to solve problems with selected problem-solving tools
4. Understand the role of behaviours and leadership in lean transformations
5. Select and apply new Industry 4.0 technologies to support the lean transformation
ContentThis course is organized as a block course with two full lecture days. Day 1 focuses on the fundamental lean production principles and practices. Students get intimately familiar with lean production through a hands-on and immersive serious game and integrated reflection rounds. Day 2 focuses on how new technologies challenge and enhance the classic lean principles through presentations, hand-on exercises, and discussions. After each day, students write reflection notes with peer-review. The course is useful both for students with no previous experience of lean as well as for students with extensive experience of lean.