Patricia Wolf: Catalogue data in Spring Semester 2020

Name Prof. Dr. Patricia Wolf
(Professor Hochschule Luzern (HSLU))
FieldOrganizational Development and Change
DepartmentManagement, Technology, and Economics

363-0792-00LKnowledge Management Information Restricted registration - show details
Number of participants limited to 48.
1 credit1GP. Wolf
AbstractThe course introduces theoretical concepts of Knowledge Management from the perspective of two different social sciences: Organization Studies/Management and Sociology. Common Knowledge Management approaches, methods and tools will be presented, and the participants will have the opportunity to test some of them.
ObjectiveAfter completing this course, students:
1. know the objectivist and the practice-based Knowledge Management theory.
2. understand the concepts of tacit and explicit knowledge and their underlying characteristics.
3. know available Knowledge Management tools and methods.
4. can analyze challenges in knowledge development and knowledge sharing in organizations.
5. are able to select and apply knowledge management tools and methods in an managerial context.
6. are able to come up with meaningful measures to improve KM in an organization based upon KM test assessment results.
ContentThe efficient management of knowledge as a resource of an organization is considered to be a major source of competitive advantage. Still, many organizations find it challenging to develop an appropriate approach for dealing with knowledge. This course aims at drawing a realistic picture of what can be achieved by managers in the frame of knowledge management initatives by what means and approaches.

This course will provide a general introduction into knowledge management at different levels:

It will first introduce the objectivist and the practice-based perspective as the most common theoretical perspectives on Knowledge Management. These two perspectives translate into differing management approaches about how knowledge can and should be dealt with in organizations.

The course will then provide a borad overview on the different tools and methods that are discussed in the literature as being part of the knowledge management "toolbox". It differentiates knowledge management from data management (such as document or big data management) and focusses on knowledge sharing approaches. It will raise awareness on opportunities and barriers to attempts of managing knowledge in organizations.

Students will discuss KM case studies, assess the status of Knowledge Management in an organization which they know well and develop a case study about this organization. This involves crafting out recommendations on how to improve the knowledge management in this organization.
Lecture notesNone. Participants will be provided with slides before the course.
LiteratureRelevant literature (3-5 scholarly articles) will be made avaialble to the students at least four weeks before the course.
The students will be asked to read through a case study before the course. This case study will be assigned and made avaialble to the students at least three weeks before the course.
Prerequisites / NoticeThere will be a graded term work assignment - reports to be handed in by end of April/beginning of May. In this term work, students will develop an own KM case study.